To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved


What items are returnable?

You can return your items within 7 days of receipt of your shipment.

  • They must be in original condition
  • Unused, with tags, product seals, etc.
  • In the original packaging

Free gifts or promotional items and special order items are not returnable!

Are there any charges for return?

  • You are responsible for the charges of the return shipping
  • Shipping charges are non-refundable
  • A 15% Handling/Restocking fee will apply if you choose the Refund option
  • Item Exchanges (unsued and in original resellable confition) or Store Credits dont carry additional fees
  • A mistake on our part won't incur shipping charges


How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund (less charges) will be processed, and a credit will automatically be applied to your original method of payment, within 10 working days.