PHYSICAL LOCATION:
Broadacres Shopping Center, c/o Cedar & Valley road, Fourways

PURPOSE OF THE JOB:
• To maximize customer service by ensuring continuous quick and accurate service
• Achieve and exceed sales targets
• Merchandising to enhance sales
• Aquarium knowledge, and the ability to clean all fish tanks and ponds
• Maintenance of all equipment
• Achieve operational efficiency and optimization of resources
• Assist with order processing

RESPONSIBILITIES
• To create an environment to satisfy and exceed clients’ expectations
• To minimize operational losses
• To adhere to the code of conduct and code of ethics
• To ensure that you are knowledgeable
• To reach set targets
• To meet training objectives for personal growth and development

COMPETENCIES:
1) Customer service orientation
2) Quality conscious
3) Planning and organizing
4) Problem solving
5) High standard level of work
6) Self confidence & positive attitude
7) Show initiative and punctuality
8) Time management
9) Honest and trustworthy
10) Reliability
11) Teamwork
12) Selling skills

KNOWLEDGE AND SKILLS:
• Knowledge of all species of fish – marine, tropical, cichlids, cold-water, koi etc.
• General knowledge of small animals (hamsters, bunnies, birds)
• Knowledge of dogs and cats
• Knowledge of all products
• Basic “handyman” skills

EXPERIENCE:
• Retail & Sales experience with references
• One year experience in the pet trade is an advantage

EDUCATION:
• Grade 12 or NQF equivalent is an advantage
• Relevant diploma or degree an advantage.

GENERAL:
All applicants must ensure:
• That you are familiar with the contents of the position
• That you do meet the minimum requirements of the position
• Prepared to work on Saturdays, Sundays and Public holidays
• Reside in a close proximity to the store is imperative