In case of product damage or defect, suppliers provide a warranty, which includes repair or replacement at their discretion, executed within a reasonable timeframe.
The majority of electronic products come with a warranty period of 6 months, with some exceptions.
Please be aware that irrespective of a product's internationally advertised warranty period, our local suppliers provide a warranty limited to a period of 6 months.
All perishable items, including food, beverages, medications, and water conditioners, due to their nature, are not covered by warranty.
SHIPPING INFORMATION
We offer complimentary Standard Shipping for orders exceeding R500 in Johannesburg/Pretoria or R1000 in central areas nationwide.
We provide Overnight & Express Delivery services within central locations.
For extremely expedited delivery, our Premium Shipping option is available.
Our Click & Collect service is available all week for your convenience.
For information regarding shipping methods, costs, and delivery times, please refer to our Delivery FAQs.
RETURNS AND EXCHANGE POLICY
We offer hassle-free returns within 7 days of purchase.
For specific conditions and procedures related to returns, please consult our Return FAQs.
Aquael Versa Garden Herbs Grow kitchen herbs at home. A kitchen garden is always at hand. Easy and problem-free cultivation of kitchen herbs. Fresh herbs every day. Delicious food all...
IMPORTANT CAUTION: Do not exceed the treatment directions or dosage as indicated or it will harm fish and plants. AQUARIUM BASICS MEDICATED CARE: When adding any form of chemicals whether...
Cat's Life Beetle Cat Toy Blue The 18 cm Cat's Life Beetle is great for indoor play to keep your kitty busy while you are away. It’s ready for hours...
Cat's Life Beetle Cat Toy Green with Feather The 18 cm Cat's Life Beetle is great for indoor play to keep your kitty busy while you are away. It’s ready...
CHIHIROS Smart Dosing Systems Combo Pack CHIHIROS Smart Dosing System Combo Pack - a comprehensive and intelligent solution for precisely managing your aquarium's dosing needs. This combo pack is equipped...
Crinkling Alcoholic Beverages Rose Plush Toy 24 cm Takamisu's alcoholic beverages collection plush toys are extra fluffy, makes crackle noise and really cute! Perfect for dogs who just want have...
Crinkling Alcoholic Beverages Vodka Plush Toy 24 cm Takamisu's alcoholic beverages collection plush toys are extra fluffy, makes crackle noise and really cute! Perfect for dogs who just want have...
Dennerle Shrimp King Protein 45g Protein Food for Shrimp Feed sticks for targeted nutritional supplementation with high-quality proteins and essential amino acids. Protein content 42.2%. For times when increased protein...
DYMAX Co2 Crystal Indicator Dymax Crystal CO2 Indicator - Small (DM594) Dymax produces a wide range of plant equipment from fertilizer to instruments. To ensure they are the most efficient...
DYMAX Co2 Crystal Indicator Solution 10ml Dymax Crystal CO2 & pH Monitor for Aquariums Discover the gold standard in aquarium care with the Dymax Crystal CO2 Indicator, a crucial tool...
DYMAX IQ5 Aquarium The Dymax IQ5 mini acrylic aquarium is a ready-to-use fish tank that comes complete with the necessary aquarium accessories, such as an LED light unit, filtration system,...
EcoFlow Delta 2 1024Wh Portable Power Station - SA Plug Points EcoFlow DELTA 2: More Than Just a Portable Lithium Power Station With the EcoFlow DELTA 2 at your side,...
EcoFlow Delta Pro 3600Wh Refurbished Demo Portable Power Station - Good as NEW! PLEASE NOTE: THIS IS A REFURBISHED DEMO MODEL - PRACTICALLY BRAND NEW! ONLY USED FOR A MONTH...
Ecoflow River 2 Portable Power Station 256WH - SA Plug Points Ecoflow River 2 Portable Power Station - 256Wh LFP battery - 300W Output 110W Solar input - SA SocketFastest...
EcoFlow RIVER Pro 720Wh Portable Power Station - SA Plug Points The EcoFlow RIVER Pro can power up to 10 devices simultaneously with multiple outlet options, including 3 pure sine...
Hill's Science Plan Adult Dog Food Tuna and Rice Flavour Hill's Science Plan Medium Adult Tuna & Rice Dog Food is specially formulated to fuel the energy needs of dogs during...
ISTA Stylish Display Square Tank A smart and fashionable way to keep small fish and inverts. Stackable and compact design for variable case display and space-saving Stylish design available in...
ISTA Stylish Display Triangle Tank A smart and fashionable way to keep small fish and inverts. Stackable and compact design for variable case display and space-saving Stylish design available in...
Critter Canteen Bottle Critter Canteen provides fresh clean water anytime. It features a spring-loaded ball-bearing sipper tube to provide drip-resistant operation. A free bottle hanger is packed inside the bottle....
Kaytee Igloo Hideout Castle Igloos come in assorted cool colors and they’re made of translucent plastic so you can see your pet inside. Constructed from durable plastic making them easy...
MAC AFRIC 3.2kW Inverter Generator The MAC AFRIC 3.2kW is our larger inverter generator and offers a host of new features compared to traditional generators. Inverter generators produce pure sine...
Montego Bags O Wags Munchies Highly nutritious, fun-filled n' flavourful BAGS O' WAGS are the treats dogs love to get and they're full of crunchy! Handcrafted in small batches using...
Montego XenPet DeoAntiSpray Lemon and Verbena Anti-Itch Spray Montego XenPet Anti-Itch Spray with lemon and verbena fresh fragrance is available in a 250 ml spray bottle to assist with refreshing,...
Montego XenPet Revitalising Conditioning Shampoo Cucumber and Melon Montego XenPet Revitalising Conditioning Shampoo with gentle cleansing action will moisturise your dog’s dry allergy-pro skin. With cucumber and melon to soothe...
Pawise Pups - Mini Stick Puppy Toy The Pups Mini Stick is the perfect bite size for your puppy and the rattle inside this toy will spark your dog's interest...
Penn Plax Cascade 1200/1500 Canister Filter Bio Sponge Replacement 1 Pack The Penn Plax Cascade 1200/1500 GPH Canister Filter Aquarium Bio Sponge keeps the water in your aquarium clean and...
Penn Plax Cascade Canister Filters EXCEPTIONAL AQUARIUM FILTRATION: The Penn Plax Cascade Canister Filter operates with an unobtrusive whisper, diligently circulating water to ensure consistent delivery of crystal-clear quality throughout...
Penn Plax Cascade Pro-C Aquarium Canister Filter Media Bags with Activated Carbon Cascade presents the Pro-C Aquarium Canister Filter Media Bags with Activated Carbon by Penn-Plax. Along with providing a...
South Africa's No 1 selling Instant ID Tags! The popularity of Instant Tags is not only because of the importance of getting an ID Tag for our beloved pets but...
South Africa's No 1 selling Instant ID Tags! The popularity of Instant Tags is not only because of the importance of getting an ID Tag for our beloved pets but...
South Africa's No 1 selling Instant ID Tags! The popularity of Instant Tags is not only because of the importance of getting an ID Tag for our beloved pets but...
South Africa's No 1 selling Instant ID Tags! The popularity of Instant Tags is not only because of the importance of getting an ID Tag for our beloved pets but...
South Africa's No 1 selling Instant ID Tags! The popularity of Instant Tags is not only because of the importance of getting an ID Tag for our beloved pets but...
ProBugs Black Soldier Fly Larvae 15g Scientific name: Hermetia illucens Eco-Fresh Black Soldier Fly Larvae are low in fat and very high in calcium, naturally containing 23 to 61 times...
ProBugs Grasshopper 15g Scientific name: Locusta migratoria manilensis Pro Bugs are fresh preserved insects with the complete nutrition profile, texture, and moisture as live insects. Eco-Fresh Grasshoppers are similar to...
ProBugs Silkworm Pupae 15g Scientific name: Bombyx moripupa Silkworm pupae are known as great feeders for Japanese Koi for centuries! It is High In Protein which it will Enhance growth,...
ProBugs Superworm 15g Scientific name: Zophosba Eco-Fresh Superworms - Zophobas morio is a darkling beetle and the larvae are known as superworms in the pet trade. Superworms are 2 inches...
All for Paws Pups - Bended Puppy Toy Toys specially made for puppies. Lovely to cuddle with. soft jersey i.c.m. plush. This toy is equipped with an elongated squeaker (beeper)...
